Captain of EMS Operations

1. Oversee the day-to-day operations of the EMS department

2. Coordinate and manage emergency medical responses

3. Monitor performance of EMS staff, perform quality assurance

4. Ensure compliance with local, state, and federal regulations

5. Develop and implement operational policies and procedures

6. EMS initial/continuing education course instruction

7. Maintain accurate records and prepare operational reports

8. Coordinate training programs for EMS staff and maintain records

9. Liaise with medical professionals, law enforcement, and community organizations

10. Manage budgets and ensure resource allocation

11. Investigate and address any issues or complaints regarding EMS services

12. Supervises Field Training Officers and evaluates training of new employees.

13. Reports all EMS training to certifying agencies annually.

14. Performs related duties.

 

KNOWLEDGE REQUIRED BY THE POSITION

 

1. Knowledge of multiple computer systems, as well as software within the department.

2. Knowledge of the registration processes for other agencies, schools, etc.

3. Knowledge of everyone’s level of distinction as well as learning styles.

4. Knowledge of computers and job related software.

5. Skill in interpersonal relations.

6. Skill in oral and written communication.

7. Skill in understanding or teaching prerequisites for classes outside of the agency.

 

SUPERVISORY CONTROLS

 

The supervisor assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results.

 

GUIDELINES

 

Guidelines include NFPA 1401: Recommended Practices for Fire Service Training and Records, State and National Scope of Practices for all Department members levels, Monroe County Board of Commissioners Employee Manual, and Monroe County Emergency Services EMS Protocols. These guidelines require judgment, selection, and interpretation in application.

 

 

COMPLEXITY/SCOPE OF WORK

 

· The work consists of related administrative and training duties. Managing schedules and organizing training contributes to the complexity of the position.

· Daily duties consist of managing the daily operations of our emergency medical services, ensuring efficient and effective response to emergencies, and maintaining high standards of care.

· The purpose of this position to ensure the certification, recertification, and continuing of education for all members of the Department. Success in this position contributes to public safety of the citizens of Monroe County.

 

 

CONTACTS

 

· Contacts are typically with Fire Chief, Deputy Chief, Battalion Chief, Captains, Firefighter/EMTs, Paramedics, National Registry of EMTS, Medical Director, and State Office of EMS and Trauma.

· Contacts are typically to provide services, to give or exchange information, and to motivate persons.

 

PHYSICAL DEMANDS/ WORK ENVIRONMENT

 

· The work is typically performed while sitting at a desk and intermittently sitting, standing, stooping, bending, or crouching. The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, distinguishes between shades of color, and utilizes sense of smell.

· The work is typically performed in an office or outdoors, occasionally in cold or inclement weather. The employee is exposed to dust, dirt, and grease, machinery with moving parts and contagious or infectious diseases, or irritating chemicals. Work requires use of protective devices such a masks, goggles, and gloves.

 

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

 

This position has functional supervision over assigned personnel within an area, department, or unit. Functional supervision typically involves the ability to assign, coordinate, and review quality and quantity of work of other employees.

 

MINIMUM QUALIFICATIONS

 

· Baccalaureate degree in a course of study related to the occupational field preferred.

· More than five years of related experience required with proven experience EMS Operations or similar role

· Thorough knowledge of emergency medical procedures and protocols

· Excellent leadership and organizational skills

· Strong communication and decision-making abilities

· Ability to work under pressure in emergency situations

· Working knowledge of relevant medical software and equipment

· Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.

· Ability to meet current requirements set forth by the National Fire Protection Association and the Georgia Firefighter Standards and Training Act as required.

· Current Instructor/Coordinator AEMT, BLS Instructor, ACLS Instructor, PALS Instructor or ability to obtain with-in 9 months

· Licensed Paramedic